Operation support service
Netwel system Co., Ltd.

■ Overview This service is available by staff who have a wealth of experience and high skills, such as solving problems in terms of system operation and improving work, and having a wealth of experience and high skills. Normal maintenance support, such as responding to various requests from our products and services, responding to performances related to systems, changing content, and changing system parameters appropriate settings and changes. Beyond the system operation department, we will strongly support the operation. ■ Platform selection support In order to optimally operate our products and our products that have been customized by our products, we will support the selection and implementation of cloud services and platform software. ■ Performance tuning support We accurately judge the usage status of customers depending on the situation, and the system that uses our products and our products to be customized will work optimally in any situation, so our system is installed. In addition to setting adjustments, integrate adjustments including operating systems and platform software. ■ Content correction change support We will respond to changes, renovation, and corrections of changes that change every day. We also accept changes in the form. Designs and content words are premised on providing a separate request. ■ Support for security measures We will consult with the customer about parts that became a problem in security diagnosis, including arranging security diagnosis by third parties. ■ Data maintenance support Regardless of regular or non -regular, we will replace the data maintenance, such as backup of data for operation. We will also propose the optimal method for securing and methoding data backup destinations. ■ Regular report session holding At the same time, we will hold a regular report session for the purpose of confirming the situation/results, and at the same time to check the quantity and quality, etc., in a video meeting once a month. We will respond to solutions.