Telephone agent service Cuts out nuisance calls and sales calls Office phone number
Valtec Co., Ltd.
About This Product
■What is the telephone service “Office Denwaban®”?
"Office Denwaban®" is a telephone service where experienced in-house staff handle calls at a call center. This prevents troubles that tend to occur with cheaper telephone services from other companies, such as staff receiving calls from home, noise from daily life coming into the call, low voices, and poor speech. You can be notified of the content of the call via email or chat, and only important matters can be forwarded.
■This is what's different about "office phone calls"
・Can be used with existing phone number
・Telephone professional in-house support
・Return calls using your company number
・Transfer/intermediation fee 0 yen
・Available via extension
・Reception day/time specification
- Possibility to reject calls
・Voice guidance (IVR)
・Providing recording data
Features and functions
■Initial response using your company name
Receive calls to your company using your company name. We will ask for the company name, name, business purpose, and call-back phone number of the other party. Set the available days and times for each employee from the web management screen dedicated to telephone calls. You can select the current status from ``employed,'' ``out of office,'' ``holiday,'' ``home,'' etc., and enter the corresponding information. Not only can you transfer to the person in charge, but you can also transfer to a group such as the department in charge.
■Transfer via extension
Unlike forwarding calls, calls are transferred via an extension on the smartphone app. As a result, transfers are free and telephone support is possible as if you were within the same company. If the person in charge is unavailable, at a time when you do not wish to answer the phone, or if it is a nuisance call, we will notify you by email or chat. If it is a nuisance call, you can set the call rejection setting.
■Notification via dedicated chat
The details of the received call will be notified via the dedicated business chat "MOT/Cha". Since the notification is sent using a dedicated app, the notification will be sent with high security without being buried in other messages such as emails. If you need a call back from telework or when you are out of town, you can make a call using your company number from your MOT/Phone.
■WEB management screen
You can make various settings from the web management screen dedicated to telephone agency.
・Call history (details)
・Call rejection settings (business calls, etc.)
・Employee registration (name, email address, etc.)
・Telephone directory
- Presence status settings (present, out, away, home, holiday, etc.)
・Email destination settings
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Product
Telephone agent service Cuts out nuisance calls and sales calls Office phone number
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Handling Company
Valtec Co., Ltd.
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Categories
1 Models of Telephone agent service Cuts out nuisance calls and sales calls Office phone number
| Product Image | Part Number | Price (excluding tax) |
|---|---|---|
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Office telephone |
Available upon quote |
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About Company Handling This Product
- Japan