This section provides an overview for digital reception systems as well as their applications and principles. Also, please take a look at the list of 14 digital reception system manufacturers and their company rankings. Here are the top-ranked digital reception system companies as of November, 2024: 1.Jolly Technologies Inc., 2.Virtual Front Desk, 3.Hello Systems, Inc..
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Digital reception systems are digital solutions designed to streamline the visitor management process. These systems, installed at reception desks, enable visitors to contact the person in charge via chat, email, apps, or telephone from a terminal.
Additionally, digital reception systems automate visitor logging, traditionally done on paper, thereby eliminating inefficiencies at the reception desk. With the rise of efforts to combat infectious diseases, an increasing number of companies, from large corporations to small and medium-sized enterprises, are adopting these systems to go unmanned in reception areas and improve operational efficiency.
Digital reception systems automate various receptionist tasks, such as handling visitors and managing calls. There is a range of systems available, from basic digital reception functionalities to more comprehensive systems integrated with meeting room management, reservation functions, and scheduling tools. The choice of system depends on the specific needs of the reception area.
These systems are designed to streamline visitor reception. Integrating with business chat, email, and applications, they can significantly reduce the time spent on phone calls, making them ideal for companies aiming to cut labor costs and boost operational efficiency.
By using touch panels to transfer calls to business chat, telephone, or email, or by issuing entrance passes, reception workload is reduced. This also reduces the need for multiple receptionists. The system enhances a company's image as a digital transformation promoter by reducing internal phone calls and sending notifications through email or business chat.
Visitors can check in by simply presenting a pre-issued, dedicated QR code at the reception desk. This touchless reception feature, which requires prior registration, is popular for its security and risk management benefits.
This feature records visitors' details, such as company name, name, visit purpose, arrival time, and duration, and outputs this data as a report. By automating and accurately recording this information, the need for paper visitor logs is eliminated. This function is also favored for its contributions to operational efficiency, security measures, and paperless operations, as it reduces the cost of managing visitor lists.
*Including some distributors, etc.
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Ranking as of November 2024
Derivation MethodRank | Company | Click Share |
---|---|---|
1 | Jolly Technologies Inc. |
10.5%
|
2 | Virtual Front Desk |
10.5%
|
3 | Hello Systems, Inc. |
10.5%
|
4 | Person Centred Software |
10.5%
|
5 | Yarooms International |
10.5%
|
6 | Greetly |
10.5%
|
7 | Teleportel Europe N.V. |
5.3%
|
8 | Envoy |
5.3%
|
9 | GoBright |
5.3%
|
10 | Vizito |
5.3%
|
Derivation Method
The ranking is calculated based on the click share within the digital reception system page as of November 2024. Click share is defined as the total number of clicks for all companies during the period divided by the number of clicks for each company.Number of Employees
Newly Established Company
Company with a History
*Including some distributors, etc.
*Including some distributors, etc.
Country | Number of Companies | Share (%) |
---|---|---|
United States of America | 3 | 37.5% |
Belgium | 2 | 25.0% |
Netherlands | 2 | 25.0% |
United Kingdom | 1 | 12.5% |
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