All Categories
History
This section provides an overview for operation support as well as their applications and principles. Also, please take a look at the list of 10 operation support manufacturers and their company rankings. Here are the top-ranked operation support companies as of March, 2026: 1.Hitachi High-Tech America, Inc., 2.Hewlett Packard Enterprise, 3.Ricoh Co., Ltd..
Table of Contents
Categories Related to Operation Support
Operation support refers to assistance provided through actions or remote instructions to help individuals in the field. This support can involve people, as well as equipment and software.
For example, operation support may occur when a skilled instructor assists an inexperienced worker on a construction site, thereby enhancing technical skills and preventing work-related accidents.
In confined environments or at high elevations, only the operator may be permitted to enter for safety reasons. In such cases, operation support can be provided remotely using wireless devices.
Operation support is also applicable to desk work involving a personal computer. For instance, a worker struggling with a document problem might receive assistance through collaborative software. In such scenarios, an editor can simultaneously edit the document with the worker and provide guidance via comments and other tools.
Operation support is commonly implemented as remote support in factories, construction sites, and office environments.
Remote support uses technologies like video, audio, and AR imagery. This method employs various devices and software connected to the internet, facilitating multi-person operations.
It has diverse applications across various industries. However, network equipment, smartphones, and tablets are required to establish connectivity. Smooth remote support is achievable by integrating network cameras, wearable cameras, smart glasses, AR glasses, and MR glasses with these devices.
The features of each are outlined below.
Network cameras, each with a unique IP address, can connect to the internet independently. They allow remote observation and zoom functionality.
Wearable cameras are compact and can be attached to the head or clothing. These cameras provide live image sharing in real-time, and some models include built-in audio communication devices.
These devices, resembling glasses or sunglasses, become slightly bulkier with added functions, akin to hats or sun visors. The display screen is positioned on either the left or right side, overlaying digital information onto the real world. They also feature audio and recording capabilities, as well as AR technology. Generally, smart glasses do not support displaying 3D CGI objects in real space.
Operation support plays a significant role in the medical field, particularly in the context of the coronavirus pandemic, where minimizing infection risk is crucial.
With the advent of 5G in 2020 and advancements in the Internet of Things (IoT), operation support technologies have become more sophisticated and widespread. This progress has enabled remote medical consultations and treatments.
The high-capacity, high-speed transmission capabilities of 5G allow for the efficient transmission of images and sounds, such as from a digital stethoscope to tertiary medical centers. Moreover, recent developments in remote support include pilot projects in neurosurgery, where multiple devices in an operating room are networked. This setup integrates and displays patient biometric data and surgical progress on a single monitor, facilitating remote collaboration between primary surgeons and specialists.
*Including some distributors, etc.
Sort by Features
Sort by Area
Hewlett Packard Enterprise (HPE) is a manufacturer, supplier, and provider of technology solutions and services. They offer a wide range of products, including servers, storage devices, networking equipment, software, and consulting services. HPE specializes in delivering innovative solutions to help businesses manage and optimize their IT infrastructure. With a strong hold in the technology industry, HPE is a provider of cutting-edge solutions for enterprises around the world. Their comprehensive portfolio and expertise make them a preferred choice for businesses seeking reliable technology solutions.
Sumitomo Heavy Industries, Ltd. (SHI) was established in 1888. SHI offers complete solutions for industrial machinery production and operations, heavy machinery for infrastructure, logistics, and construction, power generation systems as well as systems to reduce pollution, water purification, and ship construction. In addition, SHI also offers various software services including IT solutions.
Ranking as of March 2026
Derivation Method| Rank | Company | Click Share |
|---|---|---|
| 1 | Hitachi High-Tech America, Inc. |
20.0%
|
| 2 | Hewlett Packard Enterprise |
15.0%
|
| 3 | Ricoh Co., Ltd. |
15.0%
|
| 4 | DAIKO ELECTRIC CO., LTD |
10.0%
|
| 5 | EX Co., Ltd. |
10.0%
|
| 6 | Sumitomo Heavy Industries, Ltd. |
10.0%
|
| 7 | Connected Diagnostics Limited |
5.0%
|
| 8 | Kapstone Medical |
5.0%
|
| 9 | T E C Industrial |
5.0%
|
| 10 | Infosys Limited |
5.0%
|
Derivation Method
The ranking is calculated based on the click share within the operation support page as of March 2026. Click share is defined as the total number of clicks for all companies during the period divided by the number of clicks for each company.Number of Employees
Newly Established Company
Company with a History
*Including some distributors, etc.
*Including some distributors, etc.
| Country | Number of Companies | Share (%) |
|---|---|---|
|
Japan
|
4 | 50.0% |
|
United States of America
|
3 | 37.5% |
|
United Kingdom
|
1 | 12.5% |
209 products found
209 products
Wavefront Co., Ltd.
380+ people viewing
Last viewed: 1 day ago
VSight is a platform that allows on-site workers and experts far away to share information interactively and provide work support using augmented r...
System Gear Co., Ltd.
570+ people viewing
Last viewed: 6 hours ago
■Summary Converts RS232C data to keyboard input. Compatible with Windows 11/10. Converts serial communication (RS232C, USB serial) to keyboard inpu...
Fuji Controls Co., Ltd.
690+ people viewing
Last viewed: 1 day ago
Tangled springs, which are a problem when working with electrical products and mechanical parts, take time to separate, and if separated forcibly, ...
Kosol Co., Ltd.
240+ people viewing
Last viewed: 1 day ago
■What is Dbvisit Standby? Dbvisit Standby is a DB data synchronization (disaster recovery/disaster countermeasure) solution with remote locations c...
3 models listed
FsTech Co., Ltd.
470+ people viewing
Last viewed: 21 hours ago
CAESES® is a software developed by Friendship, Germany, and is a design and optimization platform that includes functions such as parametric modeli...
Double Giken Co., Ltd.
450+ people viewing
Last viewed: 13 hours ago
■Free-standing multifunctional fixed stand that focuses on “safety,” “quality,” and “design.” This is a free-standing, multi-functional fixation st...
ECAD Solutions Co., Ltd.
420+ people viewing
Last viewed: 1 day ago
Simulation software that can create panel manufacturing information from design drawings. This will significantly change the panel manufacturing pr...
LP-Research Co., Ltd.
330+ people viewing
Last viewed: 1 day ago
LPVR tracking solutions for virtual and augmented reality enable low-latency, responsive tracking in a wide variety of environments, providing user...
Tamagawa Aero Systems Co., Ltd.
410+ people viewing
Last viewed: 6 hours ago
The Syntham 5000 is a ground support instrument that can measure vibration levels in helicopter engines and adjust the track and balance of helicop...
Kimura Information Technology Co., Ltd.
380+ people viewing
Last viewed: 19 hours ago
■What is PresenMaker? This software allows anyone to easily create videos and presentation content that can be played in a browser by simply prepar...
Dynabook Co., Ltd.
840+ people viewing
Last viewed: 1 day ago
overview ■Improved picking efficiency. Reduces mistakes such as mistaking Picking support solutions can quickly and accurately pick out desired ite...
Kawamura International Co., Ltd.
290+ people viewing
Last viewed: 9 hours ago
Features of Rigi ■ Significantly reduce mistranslations and rework in UI text translation Rigi is a cloud-based platform specializing in UI visuali...
Anchor Technologies Co., Ltd.
790+ people viewing
Last viewed: 12 hours ago
MSAB Office is a mobile forensic tool with excellent cost performance, and consists of XRY (extraction tool), XAMN (analysis software), and various...
System Support Co., Ltd.
340+ people viewing
Last viewed: 12 hours ago
■Product overview It supports voice input in Excel, supporting the efficiency of a wide range of tasks such as fax/telephone orders/inspection oper...
CJ ・ Light
610+ people viewing
It is heavy, big and troublesome storage management is car tires. I have a hard time replacing the summer and winter tires, but I think it is a pro...
Let's Corporation Co., Ltd.
450+ people viewing
Last viewed: 1 day ago
Features ■Clip mail function allows for quick information transmission Simply click on the window to select a template and launch the mailer. ■Int...
Life Sensor Co., Ltd.
760+ people viewing
Last viewed: 1 day ago
■Features By using two sensors (millimeter wave + human sensor) simultaneously, the high sensitivity of the millimeter wave sensor is maintained an...
Crossclover
690+ people viewing
Last viewed: 1 day ago
overview 1. Design support ･ The fact that the real mocks were produced and verified in advance can be verified early with the 3D mock displayed on...
Best Answer Co., Ltd.
320+ people viewing
■Product information - Cutting-edge night vision performance The night vision function has been improved compared to the conventional infrared type...
Crossclover
660+ people viewing
Last viewed: 1 day ago
Easy VR system Safety education, work training, technical inheritance Easy to complete in one day from shooting to editing and introduction by your...
Anchor Technologies Co., Ltd.
460+ people viewing
Last viewed: 1 day ago
■What is Maltego? Maltego is an open source intelligence (OSINT) and graphical correlation analysis tool that allows you to collect and correlate i...
EC Research Institute Co., Ltd.
290+ people viewing
Last viewed: 1 day ago
All tools provided as a set A must-have tool for anyone who processes data with EXCEL, which is sure to be useful in a variety of situations. ■Set...
Power Edge Co., Ltd.
330+ people viewing
Last viewed: 11 hours ago
■RelationShip is a web system specialized for the apparel and fashion industry, created based on the voices of customers who were worried about exh...
PERITEC INC.
280+ people viewing
Last viewed: 1 day ago
This system supports accurate work by utilizing accurate 3D position measurement information using motion capture and displaying work information o...
CJ ・ Light
1070+ people viewing
Last viewed: 2 hours ago
This is a work wagon with a dimension specialized for car sheet metal maintenance, but it is a two -stage type with a drawer. The lower row can als...
Kimura Information Technology Co., Ltd.
270+ people viewing
Last viewed: 9 hours ago
AI-Q is Japan's first AI chatbot developed using the Japanese version of IBM Watson. Additionally, through API collaboration with ChatGPT, it is po...
SMS Co., Ltd.
290+ people viewing
Last viewed: 1 day ago
■About the industrial waste software series This is an integrated waste business package system that specializes in the work of general waste and i...
Telenet
250+ people viewing
Last viewed: 1 day ago
It is a hot DX service that increases business efficiency. Live broadcast / Remote support: Bulk management of multiple site conditions. Completely...
6 models listed
Kosol Co., Ltd.
180+ people viewing
■What is Toad? Toad is a database integrated management product for developers and database administrators (DBAs) that allows you to access and man...
11 models listed
