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Incident management on your smartphone Push notification platform Polaris EM-PolarisEM
Incident management on your smartphone Push notification platform Polaris EM-Data Access Co., Ltd.

Incident management on your smartphone Push notification platform Polaris EM
Data Access Co., Ltd.


About This Product

PolarisEM sends business communications that often occur in remote environments from smartphones, including tablets, and enables appropriate and reliable information sharing and communication with office management departments. To put it a little more complicated, we handle incidents as "business notifications = notifications sent from apps = incidents." Everything you need to do can be controlled from your smartphone, so office staff can receive business communications from their smartphones anytime, anywhere, and respond appropriately.

■Receive notifications from a remote environment with simple operation of the app.

・Categorize business communications ・Create by selecting from standard messages for each category ・Of course, you can also send images taken with your smartphone. ・Since it is sent to a specified contact, you can create and send it in as little as 3 touches. Appropriately communicate and share information based on the level of urgency of business communications for each category

■Set notification destinations for each category and notification methods based on urgency

・High urgency Automatically repeats push notification until the other party reads it (no need for "re-notification" by the user) ・Low urgency: push notification to the other party only once ・No urgency You can read the content on the app, but there are no push notifications *You can check whether the recipient has read or unread each message using the app, so you no longer have to worry about whether you've read it. Easily understand the situation on the app's received notification digest screen

■You can understand the overall situation

- Color-code notifications by notification source type ・Whether you have read it or not ・Is the notification resolved (completed) or not (unfinished)? *Related notifications (=incidents) can be traced It is now possible to switch the app operation display between Japanese and English.

■Of the notifications sent from the app, the content of the fixed text can be set as follows for each category.

All Japanese text, both English and Japanese text, all English text Available in a variety of usage formats

■Service usage type (cloud type/ASP type)

Recommended for small-scale use and customers who want to start using Naruhaya.

■Exclusive use type (on-premises type)

Recommended for relatively large-scale use and for customers who place an emphasis on security. Application service usage format

■Open Type

Anyone can use it by downloading and launching the Polaris app.

■Closed Type

It is intended to be used only by those who have registered on the Polaris server in advance, and for use within a company or organization.

  • Product

    Incident management on your smartphone Push notification platform Polaris EM

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