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Voice response device Service phone TS-500-TS-500
Voice response device Service phone TS-500-Takacom Co., Ltd.

Voice response device Service phone TS-500
Takacom Co., Ltd.

Takacom Co., Ltd.'s Response Status

Response Rate

100.0%

Response Time

63.0hours


About This Product

Equipped with voice synthesis function/annual timer as standard, supports end-of-work/holiday information and telephone services, automates telephone voice response

■Simultaneous response to up to 32 lines, playback of all lines

Up to 32 lines can be accommodated in units of 4 lines (4 lines initially installed).

■Flash memory recording/playback method

- Up to 100 types of guidance messages can be recorded in the built-in flash memory with a recording time of 360 minutes (total for all channels). ・Messages can be sent as ``Greeting message (1 type) + Guidance message'' or ``Guidance message only.'' ・Using flash memory, messages will not disappear due to power outage.

■Message registration/switching and timer registration via LAN

Automatic response with pre-created guidance messages, message registration/switching and timer registration possible using a computer.

■Message guidance by grouping

The accommodated lines can be divided into up to 10 groups, and different message guidance can be provided for each group at the same time. One unit works the same as installing 10 units.

■Automate operations with annual timer

・You can automatically control "setting/cancelling response actions" and "switching messages" on a group basis throughout the year. ・A contact signal can be output to the outside in conjunction with setting and canceling the response on the timer. *Make when setting response, break when canceling

■Aggregation of usage data

The number of incoming calls counted by this device can be collected as incoming call response data using a PC and checked in an Excel file.

■Create a response message using a computer

Equipped with a high-quality voice synthesis function as standard, messages can be created using a computer, reducing the burden of message creation tasks such as arranging announcers.

■Program timer

・Daily pattern: Up to 20 types (for each group) ・Number of registered steps: Maximum 25 steps (per pattern) ・Day of the week schedule: Specify the day of the week from Sunday to Saturday, specify the period from Monday to Friday / specify the period from Monday to Saturday ・Fluctuating day schedule: 1st to 5th day of the week specified ・Holiday schedule: National holidays, national holidays, substitute holidays, 8 spare days (automatic calculation of vernal and autumnal equinox days, support Happy Monday) ・Specific day schedule: Range specification (up to 1 month), every year, every month

  • Product

    Voice response device Service phone TS-500

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1 Models of Voice response device Service phone TS-500

Image Part Number Price (excluding tax) Power supply Recording time Dimensions (width x depth x height) Mass Line type Number of lines accommodated How to create a message Message Grouping
Voice response device Service phone TS-500-Part Number-TS-500

TS-500

Available upon quote

Power supply: AC100V±10V, 50/60Hz
Power consumption: maximum 90W
Power outage guarantee: Approximately 7 years on date and time

360 minutes (total of all channels)

429×294×150mm including rubber feet
Approximately 9kg (with 8 line boards installed)

Analog general line (Number display compatible), Toki sound source line

Maximum 32 lines (initial implementation 4 lines)

Speech synthesis, microphone recording, audio file import

・Basic mode For greetings: 1ch, for guidance: up to 99ch
・External sound source mode For greetings: 1ch

Up to 10 groups (basic mode only)

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About Company Handling This Product

Response Rate

100.0%


Response Time

63.0hrs

  • Japan

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