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Food Industry Use
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Retail & Distribution Use
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Apparel Industry Use
This product is registered by Version Lab Co., Ltd..
About This Product
It is a unified e-commerce mail order management system that allows you to manage mail-order sales such as malls such as Rakuten, Yahoo! Shopping, and Amazon, your own e-commerce site, and telephone orders from order receipt to shipment. It is also fully equipped with sales promotion functions such as customer management (CRM), aggregation analysis, and DM issuance, helping to streamline order processing and improve customer satisfaction.
Reason for choosing
■Unified management of phone orders and EC with funorder
We often receive complaints about our mail order unified management system, which specializes in order management for online shops and e-commerce, such as ``it's difficult to use for phone orders'' and ``you can't manage customers.'' With fun order, you can handle catalog mail order by phone, fax, etc. with a dedicated order entry screen and extensive functions. In addition, it is highly supported for its ability to handle online shops and e-commerce orders from malls and carts, and for its ability to centrally manage data.
■Improved work efficiency for online shop/EC order management
Do you have multiple online shops such as Rakuten and Yahoo! Shopping, and do you have to open the management screen for each EC shop to process orders, process shipments, and update status? With fun order, you can efficiently process orders, process shipping, send confirmation emails, and update status on one screen. Utilizing automatic and sorting functions will improve operational efficiency from order data intake to shipping and status updates, making e-commerce operations easier.
■Achieving high-quality telephone support
Since you can check order history and past response details on the customer information inquiry screen and communication log, anyone can provide detailed responses without making customers wait. In addition, by using the CTI function, customer information is displayed when a call arrives without having to search for customers, making it even more convenient.
■Sales promotion support that creates repeat customers
Customer analysis can be performed based on all order data, including order data from online shops, e-commerce, telephone, fax, etc., POS data from physical stores, and all order data accumulated in fun order. You can promote sales.
■Flexible customization support
Even if you were unable to receive customization at another company or were unable to get the customization you wanted, fun order, with its rich experience and proven track record, can handle customer operations such as coordination with core systems and inventory management systems, and customized forms. We will propose customization that meets your needs.
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Product
Unified management system for online shops, EC, and mail order "fun order
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Usage Scenarios
Food Industry Use
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Retail & Distribution Use
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Apparel Industry Use
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