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  2. Business Efficiency Systems / Software
  3. Restaurant Point Of Sale (POS) Systems
  4. Customer system (Astro Lab Co., Ltd.)
Customer system-Customer system
Customer system-Astro Lab Co., Ltd.

Customer system
Astro Lab Co., Ltd.

About This Product

Support customer service by visualizing purchase forecasts. Share customer trends analyzed from customer information and big data in real time on a tablet device. Customer information management CRM that standardizes sales methods to achieve a higher level of stable customer service.

■Customer information management and sales support

Centralized management of big data. Inquiry about detailed customer trends. ・EC site ・Email marketing ・POS register ・Customer ledger ・Customer database ・Analysis system ・Next generation POS ・Membership card ・Point card Features

■Reducing variations in customer service and improving customer satisfaction

Achieved stable customer service by standardizing sales methods that do not rely on individual conversation skills or knowledge. This not only increases unit prices and sales, but also improves customer loyalty by deepening relationships with customers through customer service based on a thorough understanding of their preferences and needs. Additionally, standardization allows the know-how of talented staff to be shared, reducing training costs.

■Intuitive and comfortable interface

Information analyzed and visualized from receipt data and member information, such as purchasing power, purchase history, purchasing trends, and customer service notes, is presented as hints. The accuracy of proposals to customers and customer service conversations will improve. With an information design that is optimized to match the actual work situation of store staff, it can be used for customer service without requiring high IT literacy or complicated operations.

■ Centralized management of customer information through system linkage

Customer information that was previously managed individually across multiple channels, such as stores, e-commerce site members, e-mail magazine members, and members of different business categories within the group, is aggregated and managed centrally. Customer information held within a company can be used effectively and without waste, making it possible to carry out promotional activities tailored to the customer.

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    Customer system

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1 Models of Customer system

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Customer system-Part Number-Customer system

Customer system

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About Company Handling This Product

Astro Lab Co., Ltd.

  • Japan

Related search keywords

Restaurant Point Of Sale (POS) Systems
Restaurant Point Of Sale (POS) Systems　Astro Lab Co., Ltd.
Astro Lab Co., Ltd.

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