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  2. Next generation AI customer service (AN Lab Co., Ltd.)

Next generation AI customer service
AN Lab Co., Ltd.

About This Product

■Using ChatGPT to automate user support A chat service that supports multilingual/voice inquiries and even allows schedule adjustments

We develop next-generation AI chat/voice bots tailored to your industry and business type. There is also a free trial, so even first-time users can leave it to us with confidence. 3 points

■Point 1 Multilingual support. Automatic answers in Chinese, English, Korean, etc.

It supports English, Chinese, Korean, and other languages, making it possible to communicate smoothly with users overseas. We support your company's international business development for global users.

■Point 2 Automatically learns from the web and catalog and provides accurate answers

AI always automatically learns from the web and catalogs, so the latest information can be reflected immediately without the hassle of training. This enables quick, accurate, and highly accurate automated responses to user inquiries. You can also expect to improve customer satisfaction.

■Point 3 Customizable. Answer Settings such as NG and store visit guidance are also available.

AI allows custom settings for answer content. For example, we provide high-quality user support by responding appropriately to the client's needs, such as setting content that they do not want answered or inviting them to visit our store.

■Next generation AI customer service can solve the problem

・Unable to respond to inquiries from foreigners ・Want to build a multilingual user support system ・I am busy responding to daily inquiries. - Unable to respond to inquiries on the same day ・I receive inquiries even though the information is public information. ・I want to automate and improve the efficiency of user support ・We want to provide support 24 hours a day, 365 days a year.

■Main functions

・Our staff will listen to the information you want to learn or answer before learning, so we can convey accurate product knowledge to users with appropriate nuances. ・It is possible to learn using only information from existing websites and catalogs, reducing the effort required to prepare data for introduction. ・Multi-lingual support allows it to automatically recognize the language spoken by the user and respond in that language. For example, even if the product information does not clearly state ``a car model for families,'' AI can automatically determine that a model that can seat five or more people can be used by a family, and provide an appropriate answer to the user.

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    Next generation AI customer service

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Next generation AI customer service

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About Company Handling This Product

AN Lab Co., Ltd.

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