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  2. From services that “satisfy” to services that “impress” Improve your sales power by creating a customer-centered system Customer information system CSdelight (Toshiba Tec Corporation)

From services that “satisfy” to services that “impress” Improve your sales power by creating a customer-centered system Customer information system CSdelight
Toshiba Tec Corporation

About This Product

Main features

■Strengthen relationships with customers through accurate information analysis and promotions, leading to repeat business.

Various measures are being implemented using the index of "customer satisfaction," which leads to improved sales capabilities. However, as the level of products and services in the world has improved overall, we not only satisfy our customers, but also provide them with an impression that exceeds their expectations, thereby solidifying customer loyalty and continuing to develop. It is necessary to do so. ``CSdelight'' ``CSdelight'' leverages the know-how cultivated over many years to provide customers with customer delight that exceeds customer satisfaction, thereby providing strong support for increasing customer attraction. Reliably reach customers through message receipts and promotions using smartphones

■Issuance/distribution to "customers extracted by setting conditions"

Extract customers by combining purchase history with various customer attributes. Print and issue barcodes and images of messages, discounts, discounts, and points on receipts to encourage repeat visits. Coupons can be delivered to the selected customers' smartphones, making it possible to carry out pre-store sales promotions tailored to the target customers. Furthermore, we deliver notifications via email and push notifications, realizing effective sales promotions through various customer contact points. (*Smartphone connection subsystem is required)

■Point promotion brings customer satisfaction to an even more impressive level

・Point multiplier You can flexibly set the plan multiplier ・Point granting project Can also be used for product campaigns ・Store visit points, birthday point project Earned points can be used immediately to keep customers coming back

■Other features

・Installation format that is not affected by scale ・Enhancement of easy-to-understand and easy-to-read analysis functions ・Further thorough security measures

  • Product

    From services that “satisfy” to services that “impress” Improve your sales power by creating a customer-centered system Customer information system CSdelight

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1 Models of From services that “satisfy” to services that “impress” Improve your sales power by creating a customer-centered system Customer information system CSdelight

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CSdelight

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Toshiba Tec Corporation

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