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This section provides an overview for reservation systems as well as their applications and principles. Also, please take a look at the list of 5 reservation system manufacturers and their company rankings. Here are the top-ranked reservation system companies as of December, 2024: 1.FMX.
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A reservation system refers to the application and network services used by businesses such as shops to enable online booking.
Traditionally, reservation systems utilizing computers and networks have been employed across various industries, including transportation, hotels, restaurants, beauty salons, and more, to manage bookings from customers.
In this explanation, we will discuss reservation systems that are easily implementable for individual shops or small chain stores. These systems are provided as internet services, allowing for reservation management and integration with other business systems without the need for extensive personnel or time commitment for system construction.
Based on the concept of Digital Transformation (DX), reservation systems are utilized for various purposes, including reservation acceptance, acquiring new customers, expanding revenue, unmanned and streamlined reception operations, and rationalizing marketing and resource management.
Industries such as transportation and services like hotels have historically built and operated their reservation systems. In today's society, where online booking via smartphones and computers has become commonplace, even small chain stores and individual shops find it essential to accept reservations online for business continuity.
However, smaller businesses and individual shops have limited resources for operating reservation systems. Therefore, they have started to expand their customer base and accept reservations via e-commerce sites operated by major companies, including those in retail, food and beverage, and beauty industries.
Yet, joining e-commerce sites imposes constraints on the uniqueness of services provided by exhibitors and their methods of appeal. Additionally, it involves expenses such as fees for joining the site and payments based on sales amounts.
By using reservation systems, businesses can construct reservation screens (functions) that leverage their uniqueness while depending on applications and cloud systems developed by service providers.
Reservation systems encompass features such as member registration, payment function registration, reservation acceptance, and modification, sending reservation acceptance emails and reminder emails, and overall reservation management tasks. Furthermore, some systems can be integrated with staff scheduling systems, customer entry/exit management systems, and platforms like LINE and social media for business streamlining and revenue expansion.
These systems find applications in various scenarios, including self-fitness gyms, indoor golf facilities, karaoke boxes, shared offices, hotels, and event venues, as well as small clinics, beauty salons, and nail salons often run by individual proprietors.
A reservation system consists of a reservation system construction app and cloud services. Service providers, such as shops, can use these systems by entering into contracts with companies or agents that develop and sell reservation systems.
The reservation system construction app is application software that makes it easy to create screens (reservation screens) accessed by customers on the internet for making reservations and the reservation management screens used by service providers. It provides templates covering various screens required for reservation tasks, and service providers can input necessary information into each screen to build their systems.
Reservation screens can include the service provider's profile, service details, location, and contact information of the shop, selection of reservation date and time, member registration, registration of payment methods, and other information required for customers to make reservations.
The reservation management screen allows service providers to confirm customer information, check reservation details, configure settings for sending reservation confirmation emails and reminder emails, set reservation acceptance time slots, define days off, and create reservation calendars, among other functions necessary for reservation tasks.
Reservation systems operate as cloud-based systems. Service providers do not need to allocate personnel for server setup, maintenance, and operation, allowing them to focus on their core business activities.
When selecting a reservation system, considerations should include how well it aligns with the services provided by the company, whether it meets the conditions for the number of reservations handled and pricing, its ability to integrate with other systems, and whether it allows for customization. There are various factors to contemplate.
Some systems can be used solely with smartphones, while others can be started for free. Additionally, some systems offer broad integration capabilities, contributing to the rationalization of management, including accounting systems and staff shift management systems. It is advisable to choose a system that aligns well with the scale and circumstances of the business.
While the allure of easily constructing a reservation system online is appealing, it is crucial to assess whether the selected combination of screens and functions, chosen from templates, genuinely fulfills necessary and user-friendly features.
*Including some distributors, etc.
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FMX, established in 2012, and located in Columbus, Ohio, is a provider of facilities management software solutions. They offer a comprehensive platform that helps streamline work order management, preventive maintenance, asset tracking, and facility scheduling, catering to industries such as education, healthcare, property management, manufacturing, and hospitality. FMX's software enables efficient resource allocation, improves communication, and enhances productivity, which is beneficial for facilities management processes. FMX is recognized as one of the most-reviewed and highest-rated CMMS providers.
Ranking as of December 2024
Derivation Method| Rank | Company | Click Share |
|---|---|---|
| 1 | FMX |
100.0%
|
Derivation Method
The ranking is calculated based on the click share within the reservation system page as of December 2024. Click share is defined as the total number of clicks for all companies during the period divided by the number of clicks for each company.Number of Employees
Newly Established Company
Company with a History
*Including some distributors, etc.
*Including some distributors, etc.
| Country | Number of Companies | Share (%) |
|---|---|---|
|
United States of America
|
1 | 100.0% |
17 products found
17 products
Twelvebits Co., Ltd.
30+ people viewing
Last viewed: 12 hours ago
Waiting list" is available for a variety of locations, including restaurants, clinics, hospitals, veterinary hospitals, cafes, eateries, beauty sal...
peerNIST Co., Ltd.
120+ people viewing
Last viewed: 12 hours ago
Features ■Total support for reception operations Not only can you wait in line and make reservations online, but it can also be linked with payment...
peerNIST Co., Ltd.
100+ people viewing
Last viewed: 2 minutes ago
We provide total support for influenza/new coronavirus vaccination operations. ■New features In response to the fact that it is now possible to ad...
JCN Co., Ltd.
240+ people viewing
Last viewed: 13 hours ago
Waiting system "Queue" is an ASP system for medical institutions that makes the order of waiting for consultation visible and reduces the burden on...
3 models listed
JCN Co., Ltd.
180+ people viewing
Last viewed: 36 minutes ago
The influenza vaccination reservation system ``Wakuwaku Komachi'' is an ASP system that specializes in influenza vaccination reservations for the s...
ITEC Co., Ltd.
120+ people viewing
Last viewed: 7 hours ago
■Characteristics of the public facility reservation system “I-Trunii” ・Easier to manage reservations, usage, and payments, reducing administrator ...
HOUSEI Co., Ltd.
160+ people viewing
Last viewed: 48 minutes ago
Very Fast Response
■Increase the number of reservations & increase business productivity ・Regardless of industry, stores and facilities can be used for new business ...
RECEPTIONIST Co., Ltd.
70+ people viewing
Last viewed: 12 hours ago
Make office work more comfortable. Solve all your conference room problems. ■Improving manners by strengthening management ・Automatic cancellatio...
Impact・e Co., Ltd.
50+ people viewing
Last viewed: 3 hours ago
■Improve employee work efficiency and relieve customer waiting time stress ・This is a system that realizes unified management using a next-generat...
Valtec Co., Ltd.
90+ people viewing
Last viewed: 13 minutes ago
Very Fast Response
■World's first conference room reservation system linked with SwitchBot lock A smart lock system that requires no construction and can be installed...
Valtec Co., Ltd.
70+ people viewing
Last viewed: 4 hours ago
Very Fast Response
■What is the salon management system BeSALO? "BeSALO" is a salon management system for beauty salons, beauty salons, and chiropractic clinics that ...
Valtec Co., Ltd.
40+ people viewing
Last viewed: 4 hours ago
Very Fast Response
■Summary ・The only CTI reservation system that can be used without changing your current phone number. - Implemented by over 3,000 companies. ・Re...
Valtec Co., Ltd.
40+ people viewing
Last viewed: 1 hour ago
Very Fast Response
Strongly supports the web strategy of companies and stores with "automation of reservation reception" and "monetization" ■Can be custom-made to su...
NEC Magnus Communications Co., Ltd.
60+ people viewing
Last viewed: 10 minutes ago
■The bus transfer reservation system is the definitive aggressive service. ・Costs can be significantly reduced. ・Mobile reservation ・Creating ...
NEC Magnus Communications Co., Ltd.
50+ people viewing
Last viewed: 6 hours ago
■I think it is a big role to interact with the trainees. ・From the eyes of a trainee. Extremely easy to use ・Driving school's original design has...
