Consultation desk for a wide range of troubles IT support services held in IT
Nippon Computer Development
About This Product
We will collectively support concerns about IT utilization, from how to use a personal computer to a problem with internal IT environments. We offer a wide range of contacts where you can consult a wide range of worries that IT, such as not moving PCs or not knowing how to use Excel or Word.
If necessary, it is also possible to confirm the status of personal computers, change settings, and operate guidance by remote control. In addition, we will create a network diagram and equipment management ledger to realize the internal IT environment.
■ Main functions and services
･ Environmental survey
Professionals will be visited when the service is introduced, and during the annual update, and the IT environment will be confirmed.
･ Visualization of IT environment
Based on the contents of the survey, we will create and deliver a device management ledger and a network diagram that lists IT assets.
･ Improvement advice
By remote control of the personal computer, we will perform the cause of the trouble and the setting operation. In addition, monitoring the status of the device by remotely and grasping the situation in detail.
·The information desk
We will support questions and troubles on IT in general, such as personal computers and the Internet by e -mail or telephone.
･ Remote support
By remote control of the personal computer, we will perform the cause of the trouble and the setting operation. In addition, we monitor the status of equipment by remotely and understand the situation in detail.
■ Price / plan
･ Initial cost: 100,000 yen (PCs are more than 20, 20 or more plus 5,000 yen / unit)
･ Service usage fee: 20,000 yen (PCs are more than 20, 20 or more plus 1,000 yen / unit)
･ The contract will be updated in one year.
･ We also accept visiting work, regular work, service operation management, etc. separately by individual estimates.
･ The maximum work time on a monthly basis will be 5 hours. If a work exceeding the upper limit occurs, a separate cost will be incurred.
･ Purchase and repair costs of equipment will be charged separately.
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Product
Consultation desk for a wide range of troubles IT support services held in IT
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Handling Company
Nippon Computer Development
1 Models of Consultation desk for a wide range of troubles IT support services held in IT
| Product Image | Part Number | Price (excluding tax) |
|---|---|---|
IT support service |
$ 640.00〜 |
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